This policy explains how Beckenham Mini Cabs Cars ("we", "us") collects and uses personal data when you book a journey, contact us or use this website. We follow UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Who We Are
Beckenham Mini Cabs Cars, Beckenham Hill Rd, Beckenham BR3 1UH. Email info@beckenhamcar.co.uk or call 020 3874 0223. ICO registration number: [ICO registration number].
What We Collect
- Your name, phone number and email address
- Pickup and drop-off addresses, dates and times
- Flight or train numbers when you ask us to collect you
- Passenger numbers, luggage and requests such as baby seats or pets
- Messages you send us through the contact form, by email or by phone
- Basic technical data, such as your IP address and browser type, when you visit the site
How We Use It
We use your details to take and manage bookings, send drivers to the right place at the right time, contact you about your journey, answer questions and deal with complaints. We also keep booking records, because licensed private hire operators in London must do so.
Our legal bases are contract (providing the journey you booked), legal obligation (keeping booking records under our licence) and legitimate interests (running and improving our service and keeping the website secure).
Who We Share It With
We only share what is needed with:
- The driver allocated to your journey
- Our booking and dispatch system provider, which runs the online booking form: [booking system provider name]
- Our website hosting provider
- Transport for London or the police, where the law requires it
We never sell your personal data.
How Long We Keep It
Booking records are kept for at least 12 months, as requires of licensed operators, and then only for as long as we need them for accounting, legal or complaint purposes: [confirm retention period]. Contact form messages are deleted when they are no longer needed.
Your Rights
You can ask to see the personal data we hold about you, ask us to correct or delete it, object to how we use it, or ask us to restrict its use. Email info@beckenhamcar.co.uk and we will reply within one month. If you're unhappy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
Our cookie policy explains the small files this site and the booking form may use.
Changes to This Policy
We may update this policy from time to time. The date at the top of the page shows when it last changed.